Privacy Policy
Effective Date: October 22, 2025
Firefly Pilates Studio ("we," "us," or "our"), located at 1872 Buenaventura Blvd Ste 2, Redding, CA 96001, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services (group and introductory Pilates classes), or interact with us. This policy complies with the California Consumer Privacy Act (CCPA), as amended by the CPRA, and other applicable California laws. We do not sell your personal information.
Information We Collect
We collect information you provide directly and automatically through our website and services, managed via our Framer website and Vagaro platform.
Personal Information Provided by You:
Contact Form: Name, email, phone number, and message content submitted via our website’s contact form.
Booking and Waivers: Name, email, phone number, payment details, and health-related information (via Vagaro’s waiver and booking system).
Future Services (Potential): If we implement email marketing or newsletters, we may collect email addresses with your consent.
Automatically Collected Information:
Framer Standard Analytics: Our website, built on Framer, may use standard cookies or analytics to collect non-identifying data like IP addresses, browser type, device information, and browsing behavior (e.g., pages visited, time spent). Framer’s default settings do not include Google Analytics or Facebook Pixel.
Non-Collected Data:
We do not currently use CCTV or record in-studio activities.
We do not collect email addresses for newsletters unless explicitly opted-in (future implementation).
How We Use Your Information
We use your information to:
Process bookings, payments, and waivers via Vagaro.
Respond to contact form inquiries.
Provide and improve our services (e.g., class scheduling, customer support).
Comply with legal obligations (e.g., California Health Studio Services Contract Law).
Analyze website usage (via Framer’s standard analytics) to enhance user experience.
In the future, with consent, send marketing communications (e.g., newsletters, promotions).
How We Share Your Information
We do not sell, trade, or rent your personal information. We share data only as follows:
Service Providers: With Vagaro for booking, payment processing, and waivers. Vagaro’s Privacy Policy (available at vagaro.com/pro/privacy) governs their data handling.
Legal Compliance: To comply with California laws, court orders, or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with notice.
Data Retention
We retain personal information per Vagaro’s standard retention policies:
Booking and payment data: As required for business operations or legal compliance (e.g., tax records).
Waiver data: Kept for the duration of your relationship with us or as required by law.
Contact form data: Retained until inquiries are resolved, unless further engagement occurs. You may request deletion of your data (see Section 7), subject to legal retention requirements.
Cookies and Tracking
Our Framer website uses standard cookies for functionality and analytics:
Essential Cookies: Enable website functionality (e.g., navigation, form submissions).
Analytics Cookies: Collect anonymized data on website usage. You can manage cookie preferences via your browser settings. Disabling cookies may affect site functionality. We do not use Google Analytics, Facebook Pixel, or other third-party tracking tools beyond Framer’s defaults.
Your Rights Under the CCPA
As a California resident, you have rights under the CCPA/CPRA:
Right to Know: Request details about the personal information we collect, use, or disclose.
Right to Delete: Request deletion of your personal information, subject to exceptions (e.g., legal obligations).
Right to Non-Discrimination: We will not discriminate against you for exercising these rights.
Right to Opt-Out: We do not sell data, so opt-out rights are not applicable. To exercise these rights, contact us at fireflypilatesredding@gmail.com. We will verify your identity and respond within 45 days, as required by law.
How to Contact Us
For questions, requests, or concerns about your data:
Email: fireflypilatesredding@gmail.com
Address: Firefly Pilates Studio, 1872 Buenaventura Blvd Ste 2, Redding, CA 96001 We aim to respond promptly, per CCPA timelines.
Security
We use reasonable measures (e.g., encryption via Vagaro, secure Framer hosting) to protect your information. No system is fully secure; you share data at your own risk. Report suspected breaches to us immediately.
Third-Party Links
Our website or Vagaro platform may link to third-party sites (e.g., Vagaro’s booking page). We are not responsible for their privacy practices. Review their policies before sharing data.
Future Services
If we introduce email marketing or CCTV:
Email Marketing: We will obtain explicit consent before collecting or using email addresses for newsletters or promotions.
CCTV: We will update this policy and notify you of any in-studio recording, with clear signage and consent protocols.
Children’s Privacy
Our services are for individuals 18 and older. We do not knowingly collect data from minors. If we learn of such data, we will delete it promptly.
Changes to This Policy
We may update this policy to reflect changes in practices or legal requirements. Check our website for the latest version. Continued use of our services after updates constitutes acceptance.
California Legal Compliance
We comply with:
CCPA/CPRA: Protecting your privacy rights as a California resident.
California Health Studio Services Contract Law: Ensuring transparent data use for bookings and waivers.
City of Redding Regulations: No specific local privacy ordinances apply beyond state law, per Shasta County Resource Management (530-225-5789).
Last Updated: October 22, 2025